Celonis and SAP Face Scrutiny Over SAP Data Access in German Antitrust Inquiry German competition authority probes whether SAP limits access to system data, affecting Celonis and other software rivals …
Suno hack report: supply‑chain attack allegedly exposed scraping of YouTube, Deezer, Genius and customer data Report: Suno hack used a supply-chain attack to access source code and customer records, revealing …
Companies Roll Back Artificial Intelligence in Customer Support as Errors and Costs Mount Trade Republic and other firms are reversing artificial intelligence in customer service after bots created delays, extra …
Kunlunxin Spins Out from Baidu as Chip Unit Expands Sales to Tencent and Draws ByteDance Interest Kunlunxin, Baidu’s AI chip unit, has been spun out while Baidu keeps majority ownership; …
Westnetz customer service crisis deepens as regulator flags systemic IT failures Bundesnetzagentur warns Westnetz customer service crisis stems from a troubled SAP-led IT migration, leaving some suppliers unpaid and meter …
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